Shipping policy

1. Our Studio to Your Home

Every piece of art is created, hand-picked, and shipped directly from Sophia Guo’s studio in Shenzhen, China. As an independent artist, I personally oversee the packaging of every order to ensure your artwork arrives safely and beautifully.

2. Processing & Shipping Times

We strive to get your art to you as quickly as possible.

  • Order Processing: 3–5 business days (Original paintings and sculptures may require 2 extra days for custom professional crating).

  • Standard Shipping: 7–14 business days (Available for prints and merchandise).

  • Express Shipping: 3–5 business days (Recommended for original artworks and sculptures).

  • Tracking: You will receive a tracking number via email as soon as your order is dispatched.

3. International Shipping Rates

  • Free Global Shipping (Over $100 USD): Free Standard Shipping (7–14 business days)
  • Standard Shipping: $9.99 USD Flat Rate (7–14 business days)
  • Express Shipping (DHL): $45.00 USD (5–8 business days)

4. Special Care for Sculptures

Sculptures are unique, fragile souls. To ensure their safety during the long international journey:

  • Professional Packaging: We use custom-fitted foam and wood boxes.

  • Included Repair Kit: For handmade sculptures, we include a specialized Repair Kit and matching accessories. This is a standard practice for delicate artworks to address any minor shifts that may occur during transit.

  • Insurance: All original sculptures are shipped with full insurance coverage.

5. Customs, Duties & Taxes

  • We ship all international orders on a DDP (Delivered Duty Paid) basis.
  • This means the price you see at checkout is the final price you pay. All import duties, customs fees, and local taxes are pre-paid by our studio.
  • There will be no additional charges or surprise fees collected by the carrier upon delivery to your doorstep.